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Cancellation Policy

We understand that plans can change, and we strive to make your shopping experience with Himtaj Jewelry as seamless as possible. Please review our cancellation policy to understand your options for making changes or canceling your orders.

Order Cancellation

Before Dispatch:

Cancel your order anytime before dispatch by contacting customer support.

After Dispatch:

Cancellation is no longer possible. Returns or exchanges may apply as per our return policy.

Cancellation Charges

No charges for cancellations before dispatch. A full refund will be initiated.

Custom or personalized orders cannot be canceled once they are in production.

Refund Process

Refunds will be processed within 7-10 business days after cancellation confirmation.

Refund timing may vary depending on your payment provider.

Exclusions

Personalized or customized jewelry cannot be canceled after purchase.

Cancellation during promotional sales depends on the specific terms of the sale.

How to Cancel an Order

Contact Support

Contact our support team with your order number to request cancellation. Our team will assist and confirm once completed.