Terms and Conditions – Himtaj Jewelry

These Terms and Conditions govern your use of www.himtajjewelry.com and all related platforms belonging to Himtaj Jewelry. By accessing or making a purchase from the Himtaj Jewelry website, you agree to all terms stated herein. These terms represent a binding agreement between you and Himtaj Jewelry.

Himtaj Jewelry reserves full rights to modify or update these Terms and Conditions and any website policies at any time, without prior notice. Any changes come into effect as soon as they are posted on our website. Continued use of the site after changes signifies your acceptance of the revised terms. Please review these terms regularly and discontinue site usage if you do not agree with the amendments.

Product Availability and Pricing

Himtaj Jewelry offers the “Notify Me” feature for restock alerts. Although we make our best effort to display current inventory, items can sometimes sell out before the site is updated. If an item purchased is unavailable, we will contact you with alternatives.

All data, including pricing, is published in good faith; however, occasional errors due to technical or typographical issues may occur. Himtaj Jewelry reserves the right to resolve all pricing discrepancies, including canceling orders placed at incorrect prices. If already shipped, customers agree to return the product or pay the difference if an error is detected. All prices are non-negotiable and may change without notice. For any pricing queries, contact support@himtajjewelry.com.

Privacy Policy

• The data collected may include name, contact details, order history, payment information, and site usage data via cookies.
• Information is used solely to process orders, communicate with you, and improve our services.
• Personal data is never sold or rented. Third parties receive details only as necessary to fulfill orders.
• All reasonable security measures are in place to prevent unauthorized access or disclosure.
• Information may be disclosed if required by law or to comply with legitimate legal requests.
• By using our site, you agree to this Privacy Policy and data-handling practices herein.
• The Privacy Policy may change over time; continued use of the site indicates acceptance of revised policies.

Return & Exchange Policy

• If your order is wrong, defective, or damaged, email support@himtajjewelry.com or call +91 97736 90444 within 24 hours of delivery.
• Items must be returned unused within 7 days, with all packaging, tags, and certificates.
• Full refunds or exchanges are issued once returned items pass inspection; proof may be required.
• Return shipping for defective or incorrectly dispatched items is paid by us; for other reasons, the customer may bear shipping costs.
• Customized or altered items after delivery cannot be returned or exchanged.

Shipping Policy

Domestic Shipping (India)

• Complimentary shipping for all orders within India.
• COD orders attract a flat ₹100 fee.
• All domestic shipments are fully insured.
• Prices are inclusive of all domestic taxes and duties.
• Inspect parcels for tampering or damage before accepting delivery.

Order Processing (India)

• Standard items ship within 1-2 business days.
• Customized/personalized orders dispatch in up to 7 days.
• Himtaj Jewelry is not responsible for external delays (e.g., weather, carrier).

Delivery Timelines (India)

• Metro cities: 1-4 days
• Tier 2 & 3 cities: 2-6 days
• Tier 4 and remote areas: 3-10 days
• Jammu & Kashmir, North East: up to 15 days

International Shipping

• Shipping rates depend on country and are shown at checkout.
• International deliveries use trusted couriers: FEDEX, BLUE DART, DHL, ARAMEX, UPS, INDIA POST.

International Order Processing

• Ready-to-ship items dispatch in 1-3 business days; customized orders in up to 7 days.
• Not responsible for external or customs-related delays.

Delivery Timelines (International)

• Express: 7-10 business days
• Standard: 15-21 business days
• Some countries may take up to 28 days depending on local processing/customs.

Insurance, Taxes & Duties for International Orders

• All shipments fully insured up to delivery; signature required to transfer responsibility.
• International shipments may be subject to local duties/taxes payable by the recipient; consult your country’s customs office for details.

For all shipping or delivery inquiries, contact support@himtajjewelry.com.